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Return Policy


During the level 4 alert within NZ you will be unable to return unwanted orders.  Just email us within 3 days of receiving the item to say it is being returned and then it can be returned within one week once we move off level 4.  

All returns during level 4 and 3 are to go to 23 Hope Ave, Lake Hayes Estate,Queenstown 9300 

Sorry no returns on SALE items


If for some reason you're not 100% happy with your item we offer a full refund, exchange if possible or credit on your purchase. Please email us at within 3 days of receiving goods to be returned and have the item on its way back to us in this time frame.  All returns must be in original unworn condition. Sorry no refunds on Sale items.


In the unfortunate incident that your purchase is in less than perfect condition we will repair, offer a replacement or a full refund as long as it is within 3 months of purchasing the item.  Please us at